n77 app Privacy Policy

n77 app ("we," "our," or "us") operates the online casino and sports betting platform accessible at n77app.club (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who access, register with, or use the n77 app Platform, including players located across the Philippines — from Metro Manila and Cebu City to Davao, Iloilo, and beyond.

This Privacy Policy applies to all personal information collected through the n77 app Platform, including registration forms, account management features, payment processing interactions, customer support communications, and technical data collected automatically during your use of the Platform.

By accessing or using the n77 app Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not consent, please discontinue use of the Platform immediately.

This Privacy Policy is to be read in conjunction with the n77 app Terms & Conditions and Responsible Gaming Policy. In all matters relating to personal data, this Privacy Policy takes precedence.

n77 app collects personal data across several categories, depending on how you interact with the Platform. The following table summarises the categories of personal data we collect and the context in which they are gathered:

We collect only the personal data that is necessary for the stated purposes. We do not collect sensitive personal information (such as racial or ethnic origin, religious beliefs, or health data) unless specifically required for regulatory compliance purposes and with your explicit consent.

n77 app collects personal data through the following methods:

• Direct Submission: Information you provide directly when registering an account, completing KYC verification, submitting a deposit or withdrawal request, contacting customer support, or participating in promotions;
• Automated Collection: Technical data collected automatically as you navigate and use the n77 app Platform, including through session cookies, server logs, and analytics tools;
• Payment Processors: Confirmation data received from GCash, Maya, BPI, BDO, Metrobank, and other Philippine payment channels upon processing of financial transactions;
• Third-Party Verification Services: Identity and age verification data obtained through KYC service providers used to confirm your eligibility to use the Platform;
• Game Providers: Session data transmitted by our licensed game content providers relating to your game activity on the Platform.

n77 app uses your personal data for the following specific purposes:

• Account Management: Creating, maintaining, verifying, and securing your n77 app account, including processing login authentication and two-factor OTP verification;
• Payment Processing: Executing deposit and withdrawal transactions via your chosen Philippine payment method (GCash, Maya, QR Ph, bank transfer, etc.) and maintaining transaction records;
• Regulatory Compliance: Fulfilling our obligations under Philippine law, including KYC identity verification, age verification (21+ requirement), anti-money laundering (AML) monitoring, and reporting to regulatory authorities including PAGCOR as required;
• Responsible Gaming: Monitoring gaming activity to identify patterns consistent with problem gambling, enforcing self-exclusion orders, implementing deposit and loss limits you have set, and sending responsible gaming communications;
• Platform Improvement: Analysing aggregated usage data to improve game offerings, Platform performance, mobile optimisation, and user experience for Philippine players;
• Customer Support: Processing and responding to your inquiries, complaints, and support requests through live chat and email;
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to registered users who have not opted out. You may opt out of marketing communications at any time via your account settings or by contacting support;
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, unauthorised account access, bonus abuse, and other security threats to the Platform and its users.

n77 app processes your personal data under the following legal bases as recognised under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing required to fulfil our obligations under the n77 app Terms & Conditions — including account management, payment processing, and service delivery;
• Legal Obligation: Processing required for compliance with Philippine law, including AML/CTF obligations, PAGCOR regulatory requirements, and age verification mandates;
• Legitimate Interests: Processing for fraud prevention, Platform security, responsible gaming monitoring, and business analytics, where such interests are not overridden by your rights and freedoms;
• Consent: Processing for marketing communications and any other purpose not covered by the above bases. You may withdraw consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.

n77 app does not sell your personal data to unaffiliated third parties. We may share your personal data only in the following circumstances and with the following categories of recipients:

• Payment Processors: GCash (Globe Fintech Innovations, Inc.), Maya (Voyager Innovations, Inc.), and other Philippine payment service providers, for the purpose of processing financial transactions;
• KYC & Identity Verification Providers: Third-party services engaged to perform identity verification and age confirmation as required for regulatory compliance;
• Game Content Providers: Licensed third-party game developers and aggregators whose content is hosted on the n77 app Platform, to the extent necessary for game session management and dispute resolution;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and other Philippine government bodies, where disclosure is required by law or regulatory directive;
• Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by n77 app under obligations of confidentiality;
• Business Successors: In the event of a merger, acquisition, or transfer of the n77 app Platform, personal data may be transferred to the successor entity subject to the same privacy protections described in this Policy.

n77 app retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Account Data: Retained for the duration of your active n77 app account plus a minimum of five (5) years following account closure, as required for AML compliance and dispute resolution;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with Philippine AML legislation;
• KYC Documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later;
• Customer Support Records: Retained for three (3) years from the date of the last support interaction;
• Marketing Consent Records: Retained for the duration of your n77 app account plus three (3) years, to evidence consent and opt-out history;
• Technical/Log Data: Retained for twelve (12) months from collection, unless longer retention is required for security investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with an identified or identifiable individual.

n77 app implements technical, administrative, and physical security measures appropriate to the nature and sensitivity of the personal data we process. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the n77 app Platform;
• Encryption at rest for stored personal and financial data;
• Two-factor authentication (OTP) for account access, with mandatory OTP verification on new device logins;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments and vulnerability testing of Platform infrastructure;
• Incident response procedures for the prompt detection, containment, and reporting of data security incidents.

Despite these measures, no data transmission over the internet or storage system can be guaranteed as absolutely secure. In the event of a data breach that is likely to result in high risk to your rights and freedoms, n77 app will notify you and the National Privacy Commission of the Philippines in accordance with applicable legal requirements.

You are responsible for maintaining the security of your n77 app account credentials. Do not share your password with any person, including individuals claiming to represent n77 app support. Our support team will never ask for your password.

The n77 app Platform uses cookies and similar tracking technologies to enhance your user experience, maintain session continuity, and collect analytics data. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your login session, storing your language preference, and ensuring security features function correctly. These cookies cannot be disabled without affecting your ability to use the Platform;
• Analytics Cookies: Used to collect aggregated, anonymised data about how users interact with the n77 app Platform — including pages visited, session duration, and game categories accessed. This data helps us improve the Platform experience for Philippine players;
• Functional Cookies: Store your preferences such as remembered login details (where you have enabled this feature) and game display settings;
• Marketing Cookies: Used to track your activity for the purpose of delivering relevant promotional content. You may opt out of marketing cookies via your browser settings or account preferences.

You can manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the n77 app Platform.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by n77 app:

• Right to be Informed: The right to know what personal data we collect about you, the purposes for which it is processed, and how it is handled — as described in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data we hold about you;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contractual necessity;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact the n77 app Data Privacy team at [email protected]. We will respond to all verified data rights requests within thirty (30) calendar days of receipt, as required by Philippine law.

n77 app employs age verification measures at registration and reserves the right to request government-issued identification at any time. If you believe a minor has created an account on the n77 app Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

n77 app reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal obligations. Material changes to this Policy will be communicated to registered users via their registered email address or Philippine mobile number at least fourteen (14) days prior to the amended Policy taking effect.

The current version of this Privacy Policy is always available at n77app.club/privacy-policy, with the effective date clearly stated at the top of the document. Your continued use of the n77 app Platform after the effective date of any amendment constitutes your acceptance of the updated Policy.

For all privacy-related inquiries, data rights requests, or complaints regarding n77 app's handling of your personal data, please contact us through the following channels:

• Email: [email protected] — please include "Privacy Request" in your subject line for prioritised routing to our Data Privacy team
• Live Chat: Available 24/7 inside your n77 app account dashboard — for urgent privacy concerns, live chat provides the fastest response

We are committed to resolving all data privacy concerns promptly and transparently. If you are not satisfied with our response to a privacy inquiry, you have the right to escalate your concern to the National Privacy Commission of the Philippines through their official complaint channels.